Trust & Security

Your Security Is Our Top Priority

At Day Interpreting, we understand that trust is earned. That's why we invest in the highest standards of security, compliance, and privacy to protect every conversation on our platform.

Certifications

Industry-Leading Compliance

We hold the certifications that matter most to regulated industries like healthcare, legal, and government.

Healthcare

HIPAA Compliant

Our infrastructure and processes are fully HIPAA compliant. We offer Business Associate Agreements (BAA) for all healthcare clients, ensuring protected health information is handled with the highest standards of privacy and security.

Security

ISO 27001 Certified

Our information security management system is ISO 27001 certified, the international gold standard for managing and protecting sensitive data. This ensures a systematic approach to keeping your information secure.

Compliance

SOC-2 Audited

We undergo regular SOC-2 audits to validate that our security controls meet the rigorous standards for service organizations. This covers security, availability, processing integrity, confidentiality, and privacy.

Security

How We Protect Your Data

End-to-End Encryption

All communications — voice, video, and data — are encrypted in transit and at rest using industry-standard TLS 1.2+ and AES-256 encryption.

Access Controls

Role-based access controls ensure only authorized personnel can access sensitive systems and data. Multi-factor authentication is enforced across all internal systems.

Data Residency

Your data is hosted in secure, SOC-2 certified data centers in the United States. We do not transfer data outside of approved regions without explicit consent.

Incident Response

Our dedicated security team maintains a 24/7 incident response plan with defined escalation procedures, ensuring rapid detection and resolution of any security events.

Regular Audits

We conduct regular internal and third-party security assessments, penetration testing, and vulnerability scanning to continuously strengthen our defenses.

Interpreter Vetting

All interpreters undergo thorough background checks, NDA agreements, and confidentiality training before they are approved to provide services on our platform.

Privacy

Our Privacy Commitments

Your privacy is non-negotiable. We are transparent about how we handle data and committed to protecting the confidentiality of every conversation on our platform.

We never sell or share your personal data with third parties for marketing purposes.
Call recordings are stored securely and accessible only to authorized account holders.
You can request deletion of your data at any time in accordance with applicable privacy laws.
We comply with GDPR, CCPA, and other applicable data protection regulations.
Our interpreters are bound by strict confidentiality agreements and codes of ethics.
We maintain transparent data processing practices with clear privacy policies.

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Every Conversation Deserves to Be Understood

13,000+ organizations rely on Day Interpreting for real-time, human-powered interpretation — in 150+ languages, on demand.

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